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| 01-06-03
: Shetland |
| Arrived
at Lerwick at 7am feeling like crap but full of
excitement, our excitement turned to disbelief,
which turned to anger and then to a low knot in
the pit of our stomachs as we examined our bikes
to find damage to both. Both the bikes were damaged
front and back. Mine has an 8" inch gash down
the fuel tank right down to the base material and
Lisa's handle bars and left hand switch/clutch gear
is bent. As we inspected further the situation got
worse as we discovered Lisa's left pannier had been
hit in the centre, which apart from scoring the
pannier side had also broken the watertight seal
where the body meets the lid.It's Sunday, we could
only find one member of staff in the NorthLink Ferries
office, Yvette. As it turned out Yvette was a star.
Trying to hide the fact that I would only be calmed
by the shedding of much BLOOD, I calmly explained
the situation and that I needed certain assurance
and information from NorthLink before I would leave
their office. Yvette was genuinely concerned about
putting things right and quickly arranged a meeting
with one of the company executives for tomorrow
morning, (told you Yvette was a star). Our forward
travel and itinerary made going through the normal
insurance procedure almost impossible as if any
one wanted to inspect the damage they were going
to have to travel to Russia or Africa to do it.
Luckily I've taken some photos of the damage.With
a meeting arranged for 9:00am tomorrow we left the
dock in search of a campground and 20 minutes later
we'd pitched behind the Islands main sport centre.
The weather was by now raining hard and not looking
good, it didn't get any better. Food was found at
the local Safeway's. This was a bit easy and didn't
really fit in with the lifestyle suggested by the
rugged and barren beauty of the land that surrounded
us. After bumping into Steve, the local GoldWing
riding motorcycle instructor, come property tycoon,
he recommended a drink at the Lounge. The Lounge
turned out to be situated right at the heart of
the quay in Lerwick. Bloody great it was too! Karrin,
the owner- (Probably spelt wrong
sorry) met
us with a smile and served us for most of the night
with drinks bought for us by locals. Most of the
time we didn't even get a chance to thank them
but
THANKYOU. Several little drrrinkkssss laterr, we
met Mark who leaves for Portugal tomorrow on his
two-wheeled lovely, needless to say it wasn't long
before conversation turned to motorbikes. The hospitality
and atmosphere we enjoyed was special, and slowly
we began to let ourselves realize that the trip
we'd been working so hard for was happening. 10:30pm
chimed and Karrin handed us two large portions of
fish and chips. "I thought you'd be hungry",
she said through her smile as she handed over the
paper wrapped parcels. Her brother amongst other
things owns a local fish and chip shop and Karrin
had arranged earlier for the left overs to be brought
to the Lounge, for us. I told her if I weren't already
married I'd ask her.I'm off to bed now with beer
and food in my belly, wondering what this meeting
will resolve tomorrow morning. I'm not hopeful!
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| 02-06-03 |
| It
just goes to show you how people are always ready
to surprise you. We met this morning with a very
nice man from NorthLink ferries, Mike Savage. Mike
had moved to Shetland around two years earlier after
opting out of the manic lifestyle of the mainland.
I went into the meeting expecting a real battle.
Truth is told I didn't really have the energy for
it, but I needed to get the damage to the bikes
resolved. My concerns were simple; trying to get
any largish firm to act in a way that does not follow
"laid down NORMAL procedures" is always
hard, especially so when you want that firm to hand
over money. 30 minutes into the meeting I had explained
to Mike the damage to the bikes, the reasons for
the world trip and the importance/urgency of getting
things sorted ASAP. 2 ½ hours later the Mike
came back with a working solution, at least a financial
one anyway. I had managed to get a few quotes for
repairs and with these and a chat to the financial
controller; Mike promised that an amount of £1,250.00
would be issued to our account later that day. No
real problems, no battle, no repeating the same
arguments over and over. What a refreshing change.
Needles to say that our impression of NorthLink
Ferries went up dramatically. If you're reading
this Mike, thank you very much.The rest of today
has been spent packing up, re-sorting bags and trying
to see some of Shetland. Dreadful rain and thick
fog haven't helped. Our Ferry leaves at 22:30 from
Lerwick to arrive in Bergen at 21:00. |
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ok
this part is over
click
here
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click
on the pics for
bigger images |
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| shetland
coastline |
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| ferry |
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| from
up high |
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| coast
line |
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| man
in the mirror |
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| off
road 1! |
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| off
road 2 |
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